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I met Karen in the spring of 2017 after becoming disillusioned with the home buying process. I had been looking for a home for several months and only found duds. My lease was about to expire and I needed to either find a home or rent again. I called a listing, planning to be my own agent and Karen answered the telephone. She was personable and listened to my frustrations and told me she could help me to find a home and she did!. She was patient and looked for homes with features I was looking for. When she found me “THE ONE” she set set up a viewing the same day. Karen also went the extra mile in talking with the seller and agent on my behalf. When I needed a good lender due to concerns with my approved lender she recommended an excellent mortgage broker. Throughout this journey she went above and beyond to help me. She was always calming and professional even when I was becoming unglued. Any buyer would be blessed to work with her! Thank you Karen!

Michelle N.

Sheila Lombardo was the epitome of what you’d expect from a home buying agent! She went out of her way day or night and spent countless time finding me the home I was looking for in a very competitive market! Sheila will not steer you in the wrong direction and tells you the full truth about any home you are seeking even if it means she wouldn’t be collecting a commission. I would strongly recommend using Metro Roberts and Sheila to anyone looking to buy or sell a home! You won’t ever regret it!

Jim S.

As first time home buyers, finding the right person to work with is so important! Jenna made the process so easy for us. She always made herself available and helped us find exactly what we were looking for. Jenna put us at ease, always helpful and professional. I recommend her to anyone on the market looking for their dream home, she’s the one!

Nicole C.

Jenna did a great job helping us buy our new house in the country. She went above and beyond to take care of all of our needs. She was the expert that we needed to interact with the sellers realtor, who was quite difficult at times. Jenna knows the details of the real estate business well and used that to help us make decisions without pushing us and following up step by step. Thank you so much.

Mark and Cheryl S.

Neil Gerrity

General Manager

Office Phone: 716-646-6400
Cell Phone: 716-866-5436
Office Fax: 716-646-6411

302 Buffalo Street
Hamburg, NY 14075

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